The Phrase That’s Tanking Your Sales (And What to Say Instead) - Wellness Business Collective

July 16, 2025by Jaime Foster

Coach Jasmine was doing everything right.

Her energy was calm. Her offer was clear. The potential client seemed into it.

So when she ended the call with,

“Okay, well… let me know what you decide!”

…she didn’t think anything of it.

She smiled. Waved. Hung up.

And then waited.
And waited.
And waited.

She never heard from the client again.

Not because the client didn’t like her.
Not because the price was too high.
Not because it was the wrong time.

But because there was no next step.

Mistake #8: You’re Ending the Call Without a Next Step

Let’s talk about the nicest form of self-sabotage in sales:

“Let me know!”

It feels polite. Respectful. Low-pressure.

But what it actually creates is confusion and disconnection.

“Let me know” is a handoff—and most potential clients drop it.

Why This Doesn’t Work

Imagine you’re at a restaurant. You’re ready to order dessert. The server walks up and says:

“Okay, let me know if you want anything!”

And then walks away.

No menu. No offer. No clarity.
You sit there awkwardly until you decide to just leave.

That’s exactly what your clients feel when you end a discovery call with nothing but good vibes and a vague invitation to follow up if they feel like it.

What to Say Instead

Here’s how to close a call without sounding sales-y or scripted:

✨ If they’re ready to go:

“Amazing! Would you like to go ahead and get started today, or would you like me to send a follow-up recap first?”

✨ If they need time:

“Totally fair. Do you want to take a day or two to sit with it? I can hold your spot and check back in on Thursday.”

✨ If the energy’s warm but unclear:

“Sounds like this resonated—would it feel helpful to book a second chat to answer any lingering questions or talk about timing?”

Why This Works

Clarity builds trust.
Next steps create safety.
You’re not pressuring. You’re partnering.

And partnering means guiding the decision, not avoiding it.

When your client walks away with no idea what happens next, their nervous system fills in the blanks with doubt.

When they leave the call with clarity and grounded energy?
That’s where the yes lives.

Nervous System Cue

If closing the call makes you nervous, try this reframe:

“I’m not pushing. I’m inviting.”
“I’m not forcing. I’m leading.”

Then ask a simple question:

“Would it feel supportive to decide now, or would you like some space?”

Either way, you’re creating momentum.

You’re not just offering coaching.
You’re offering a pathway forward.

So guide the call like you guide your sessions—with presence, care, and clear direction.

No more vague fade-outs.
No more “let me know.”
Just empowered choices and next steps that feel aligned.

Want to Fix the Other Sales Call Slip-Ups?

This is just Mistake #8 from my free guide,
“10 Ways You’re Accidentally Talking People Out of Hiring You.”

📥 Download the guide here →


It’s packed with practical fixes, grounded mindset shifts, and the exact sales flow I teach my coaching students inside Launchpad.

You don’t need to be more persuasive.
You just need to be more clear.

You’ve got this.
— Jaime 💛

Jaime Foster